Policies

Returns and Exchanges

Returns and exchanges are accepted within 30 days of your order as long as the items are still in brand new condition. All items must be unwashed and unworn. All shoes must be unlaced and unworn. Videos must be unopened. Items must be returned in their original packaging. Return shipping costs are your responsibility unless we made a mistake with your order.

Privacy

Your privacy is taken seriously here at Skate Spot. Our primary goal in collecting personal information is to provide you with a smooth, efficient and customized experience. Under some circumstances we may require additional financial information. We use your financial information, including credit card information to verify your name, address and other information to bill you for use of our services. The information we maintain in your customer file is used to resolve disputes and troubleshoot problems. We do not sell or rent any personally identifiable information about you to any third party.

Security

Our online ordering system uses industry standard SSL security encryption. Your information is transmitted using an encryption algorithm that only we can decode. We reveal only the last four digits of your credit card number when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.